Frequently asked question

What types of jewelry do you offer?

We offer a wide range of jewelry, including necklaces, earrings, bracelets, rings, and more. Our collection features both classic and contemporary designs to suit every style and occasion.

How do I place an order?

To place an order, simply browse our collection, select the items you wish to purchase, and add them to your cart. Once you're ready, proceed to checkout and follow the prompts to complete your purchase.

What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover, as well as PayPal. All payments are securely processed.

Do you offer free shipping?

Yes, we offer free shipping on all orders over $20. Shipping fees for orders below this amount will be calculated at checkout

How long will it take to receive my order?

Orders are typically processed within 1-2 business days. Delivery times vary depending on your location, but you can expect to receive your order within 5-7 business days after processing.

Can I return or exchange an item?

Yes, we offer a hassle-free return and exchange policy. If you’re not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange, subject to our return policy.

How do I care for my jewelry?

To keep your jewelry looking its best, we recommend storing it in a dry place and avoiding exposure to moisture, perfumes, and harsh chemicals. Gently clean your pieces with a soft cloth to maintain their shine.

What should I do if I receive a damaged item?

If you receive a damaged or defective item, please contact our customer support team within 48 hours of delivery. We will assist you with a return or exchange.

How can I contact customer support?

You can reach our customer support team 24/7 through the "Contact Us" page on our website.